Using the power of artificial intelligence (AI) is no longer a choice; it’s a necessity. Our artificial intelligence consulting services guide leaders through this disruptive landscape to adopt or enhance AI while prioritizing governance and security.

We see artificial intelligence not just as another tool, but as the next business catalyst—enabling companies to reimagine customer experiences, streamline operations, and unlock entirely new revenue streams. While cloud and data provide the foundation, it’s AI that elevates organizations to new levels of efficiency, agility, and innovation.

To realize this potential, successful AI adoption requires more than technology—it calls for a clear strategy, responsible governance, and a culture that’s ready to evolve. Diverse Excellence Technology’s AI consulting services combine business acumen and technical depth to help you move confidently and responsibly into the AI era. Our experts can guide you through:

  • Strategy Development: Identify high-value use cases that align AI with your business priorities.

  • Responsible AI: Establish ethical guidelines, compliance frameworks, and oversight structures to ensure trust.

  • Data Readiness: Assess, cleanse, and structure your data to make it AI-ready while maintaining security and privacy.

  • Integration: Deploy AI across your existing platforms and workflows (e.g., Microsoft Fabric, Azure OpenAI, or ServiceNow AI).

  • Change Enablement: Build an AI Center of Excellence (COE) and prepare your workforce to adopt new ways of working.

AI isn’t on the horizon—it’s here. Organizations that act now will shape the competitive landscape of tomorrow. Whether you need to explore use cases, design a governance model, or scale AI across your enterprise, our AI consulting services are designed to help you get there.

Our AI Consulting Services for Strategic Planning, Governance and Security

  • Determine How AI Fits Into Your Strategy

    Define and align AI initiatives with business goals and objectives.

    Document a Strategy for Microsoft 365 Copilot or Salesforce Einstein

    Define and align Copilot or Einstein AI usage with business goals and objectives.

  • AI and/or ChatGPT Governance Plan

    Establish governance and policy for AI tool usage, including ethical considerations, security, data privacy and compliance.

    Microsoft 365 Copilot or Salesforce Einstein Governance Plan

    Establish governance for Copilot and Bing usage or Salesforce Einstein, including security, data privacy and compliance.

  • Evaluate an organization’s readiness to adopt and integrate AI into its people, processes and technologies.

  • Stand up a center of excellence for AI usage in the organization.

  • Conduct interactive workshops to help stakeholders explore what’s possible and envision the potential impact of AI on their business processes and goals.

  • Develop a workforce strategy that addresses change management with the appropriate communication plan. Define how to attract, train and retain AI talent, ensuring the organization has the necessary skills to implement AI solutions.

OUR Enterprise Intelligence and

Analytics Services

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  • Strategy and Vision

    Strategize and envision how an AI-enabled platform will support data-driven decision-making and automation in the organization.

    Platform Development

    Design and implement AI-enabled platforms to support data-driven decision-making and automation.

  • Signals and Insights

    Leverage real-time monitoring and analysis of structured and unstructured data sources to identify early indicators of events, trends, or anomalies – while uncovering deeply hidden patterns.

    Predictive Analytics

    Leverage AI and machine learning models to forecast future outcomes based on historical data, enabling businesses to anticipate trends, identify opportunities and mitigate risks.

  • Signals and Insights

    Leverage real-time monitoring and analysis of structured and unstructured data sources to identify early indicators of events, trends, or anomalies – while uncovering deeply hidden patterns.

    Predictive Analytics

    Leverage AI and machine learning models to forecast future outcomes based on historical data, enabling businesses to anticipate trends, identify opportunities and mitigate risks.

  • PoCs and Pilots

    Play with AI in our sandbox. Establish a dedicated space for experimenting with new AI technologies, developing prototypes and testing innovative ideas.

  • Implement AI-driven cybersecurity solutions to detect, prevent and respond to threats more effectively.

  • Design and deliver AI-powered experiences that enhance engagement, satisfaction and loyalty.

OUR AI SERVICES

  • Identify opportunities within Salesforce, NetSuite, or Dynamics, to effectively leverage inherent AI capabilities in the platform to optimize processes, improve decision-making and automate tasks.

  • Generative AI (like ChatGPT)

  • Implement AI-powered chatbots and virtual assistants to improve customer service, support and engagement.

  • Manage the end-to-end development, deployment and maintenance of AI systems to ensure optimal performance, reliability and scalability.

  • Integrate AI tools and technologies into existing systems and processes to optimize performance and drive innovation.

  • Implement and roll out the usage of Copilot functionality, including training and usage guidance.

Our Quick Start AI Services

Not quite ready for full-scale AI implementation? If you’re just getting started, learn how to foster an AI-ready workforce with our AI vision workshops, or check out our other quick-start areas.

Typical quick-start AI engagements focus on the key activities that most organizations need to get AI ready and prepare for a successful AI journey:

  • AI Strategy Development: develop and document your strategy, whether for ChatGPT, Microsoft Copilot, Salesforce Einstein or a general AI strategy

  • AI Governance Plan: create a sound plan for governance and security while documenting critical AI policies and procedures

  • AI Readiness Assessment: assess your infrastructure, culture and processes ahead of a successful AI adoption plan

  • AI Vision Workshops: create your AI adoption roadmap through collaboration and learning with key stakeholders

  • AI Innovation Lab: use our sandbox to develop AI prototypes & POCs and test your innovative ideas

  • Generative AI: integrate ChatGPT in your Azure tenant, or implement Microsoft Copilot functionality across your organization.